FAQ & Site Info
FAQ
Ordering Online: After filling your shopping cart with the desired items, proceed to checkout to select shipping options and securely enter your payment information.
We accept VISA, MasterCard, Discover, American Express, PayPal
Once you push the Place Order button.
We offer USPS
Sorry not at this time
Reid's Variety ships orders Monday through Friday, excluding federal holidays within the United States. Properly completed orders placed Monday through Thursday will ship within 24 to 48 hours. Most orders placed before 2:00 pm EST Monday through Friday will ship the same business day. Orders placed after 2:00 pm EST, on weekends, or US Holidays will be shipped on the next business day.There is no 20-30 days waiting period on your order
We do our best to ship all orders as fast as possible. Please note that inconsistencies in your order may possibly delay your order, such as different billing and shipping addresses. Please enter a valid phone number and email address where you can be reached to avoid delays.
Yes you can
We were unable to verify your payment method with your credit card provider or bank. Please enter a valid phone number and email address where you can be reached to avoid delays and/or cancellation.
If your order has been cancelled, please contact your credit card provider or bank to verify the billing information is correct. Then, create a new order using the correct billing information.
Yes you can our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Yes, you will be responsible for the return postage as well as new shipping charges to receive the exchange.
We recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. Reid's Variety will not be responsible for returns lost during shipping.
Swimwear, underwear, body jewelry, clearance merchandise and items purchased 30 days prior to returning or exchanging may not be returned for a refund or exchange. Shipping & handling is not refundable for returns and exchanges.
All available sizes for a particular item are displayed on the product detail page. If it isn't on the site, it isn't in stock.
We keep all of our products in stock but sometimes temporarily run out of a certain item or size of a design. We will usually receive the product back in stock within 1-3 weeks. If your order contains more than one item out of stock, then it will not typically be shipped out until the product is back in stock and your order is complete. We will contact you immediately if this occurs. Please enter a valid phone number and email address where you can be reached to avoid delays.